FAQs
General Questions
Easy . . . fill out the Request a Quote form on this website or give us a call at (720) 526-0439.
When we provide a quote, it's our best guess estimate based on the information you provided us about the condition of your home. If we feel we can't get the house clean as quoted, we will notify you immediately to give you the option to add more time at an additional cost or set priorities for what we will focus on cleaning.
We don't do in-home estimates. We base your quote on the square footage of the home and the information you provide us concerning the condition of the house.
We will bring the equipment and cleaning products needed to clean your home. We use professional products that are much more effective than "grocery store" products.
Please get in touch with us right away and we’ll come back and make it right. We have a satisfaction guarantee that we stand by.
Scheduling Questions
We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It’s completely up to you. If you’re not going to be home, make sure you let us know. You can hide a key, give us the door code or set up a lock box so we can access your house on cleaning day.
We do our best to be "right on time." But, we do have a one-hour arrival window to account for traffic, going over on the previous house or weather. If we are going to be more than 30 minutes early or late we will call you.
You are not charged until after the cleaning has been completed.
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or a pre-determined number of appointments. We hope that our quality will keep you on our schedules!
Cleaning Questions
In the footer of this page is a link to our cleaning checklist. All of our cleaners are trained to follow this checklist.
We use all eco-friendly cleaning products that are safer than traditional products. These products are much more effective than grocery store products and safer for your family and pets.
We offer recurring maid services (weekly, biweekly and monthly), one-time deep cleanings, move in/out cleanings, vacation rental cleaning and office cleaning. And, since Covid, we nore offer professional disinfecting.
For cleanings under 7 hours we only send one cleaner. For longer cleanings, we will send two cleaners.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks, and in-person interviews. We hire for integrity and train for skill.